top of page

Privacy Policy

WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income account balances and payment history credit history

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reason financial companies can share their customers' personal information; the reasons we chooses to share; and whether you can limit this sharing.

Reason we can share your personal information

Do we share?

Can you limit this sharing?

Yes

Yes

No

Yes

Yes

Yes

Yes

No

No

No

No

No

Do Not Share

Do Not Share

For our everyday business purposes-such as to process your transaction, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

For our marketing purposes- to offer our products and services to you

For joint marketing with other financial companies

For our affiliates' everyday business purposes- information about your transaction and experiences

For our affiliates' everyday business purposes- information about your creditworthiness

For our affiliates to market to you

For non-affiliates to market to you

TO LIMIT OUR SHARING

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information described in this notice. However, you can contact us at any time to limit our sharing.

QUESTIONS

Our customers and their satisfaction with our services are always our first priority. If you have any issues with credit reporting, disputes or any other questions, comments or please feel free to contact us at:

Alameda Loans
8840 Alameda Av B,
El Paso, Tx 79907
(915) 859-2299

Chelmont Finance
320 S. Stanton, 

El Paso, Tx 79901
(915) 562-2662

Drive-In Loans
320 S. Stanton,
El Paso, Tx 79901
(915) 544-7420

This lender is licensed and examined under Texas law by the Office of Consumer Credit Commissioner (OCCC), a state agency. If a complaint or question cannot be resolved by contacting the lender, consumers can contact the OCCC to file a complaint or ask a general credit-related question to:

Office of the Consumer Credit Commissioner

2601 North Lamar Boulevard, Austin, Texas 78705-4207

Telephone No: 800-538-1579

Fax No: 512-936-7610

Email: Consumer.complaints@occc.state.tx.us

Website: https://www.occc.state.tx.us

Who is providing this notice?

Alameda Loans, Chelmont Finance, and Drive-In Loans

How do we protect your personal information?

To protect your personal information from unauthorized access and use , we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How do we collect my personal information?

We collect your personal information, for example, when you open an account or give us income information apply for a loan or provide employment information give us contact information. We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only sharing for affiliates' everyday business purposes-information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

DEFINITIONS

Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates are financial companies involved in consumer finance.

Nonaffiliates: Companies not related by common ownership or control. They can be financial and financial and nonfinancial companies. Non-affiliates we share with may include financial service providers, including consumer reporting agencies, finance companies, or other credit grantors.

Joint marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

bottom of page